Privacy Policy for Personalized Stem Cells, Inc. (Updated 2024)

Personalized Stem Cells, Inc. (PSC) is committed to protecting the privacy of personal, health, and financial information. Our privacy and security measures are designed to protect the information we collect from you on the website, by phone, or by other means. By communicating with PSC via website, phone, email, or fax, you provide your consent to process and use your personal data in accordance with this Privacy Policy.

Definitions

Personal Information means information that can be used to identify you, either alone or in combination with other information, including Personal Health Information, such as:

- Contact Information: Information you provide when inquiring or contracting for services (e.g., name, email, address, user ID and password, and payment information).

- Personal Health Information: Including disease conditions, other health-related information, personal traits, ethnicity, family history, and other information that you provide.

- Web Behavior: Information on your use of the PSC website, including but not limited to browser type, domains, page views, collected through log files, cookies, and web beacon technology.

Services means PSC and PSC affiliates providing tissue processing, stem cell processing and manufacturing, and/or regenerative services including cryogenic storage (banking) and supplying materials to physicians on your behalf.

Information We Collect

Personal Information: Name, email address, phone number

Usage Data: IP address, browser type and version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, other diagnostic data

How We Use Your Information

We will use personal information that you provide only for the purposes described to you when you provided the information. This includes:

To contact you after booking a time through a calendar booking system, to send marketing materials to you once a month, to fulfill requests for services or information.

Information Sharing and Disclosure

We will not disclose, sell, rent, loan, or exchange your personal information to any other individual, organization, or entity except to the extent necessary to provide the information or services you have requested, unless you are first notified and expressly agree to it, or as otherwise required by law.

Data security

We take all reasonable steps to protect your personal information, but no internet data transmission can be guaranteed to be secure from access by unintended recipients. You understand and agree that PSC is not responsible for any breach of security unless this is due to our negligence.

cookies

Cookies are small files which may include an anonymous unique identifier. Cookies are sent to your browser from the PSC website and stored on your computer’s hard drive. We use cookies to ascertain which web pages are visited and how often, to make our website more user-friendly, and to give you a better experience when you return to the website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent by modifying your browser settings.

children's Privacy

PSC does not knowingly collect personal information from anyone under the age of eighteen. Please do not provide any personal information details if you are under eighteen years of age.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to This Privacy Policy

PSC may update this from time to time. We will notify you of any changes by posting the new on our website. You are advised to review this periodically for any changes.

Contact Us

If you have any questions about this, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • Email us at: info@PSCells.com
  • Call us: 833-772-3557
  •  Or write to us at: Personalized Stem Cells, Inc., 14261 Danielson Street, Poway, CA 92064

Thank you for trusting Personalized Stem Cells, Inc. with your personal information.

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Common Questions

When and how can I use my stem cells?

Once banked through our StemReady™ program, your stem cells are cryopreserved and securely stored, ready for use when you and your physician decide. While not all therapies are commercially available yet, you may qualify for programs like the FDA's compassionate use or the Federal Right-to-Try Act if you have a life-threatening or debilitating condition.

Ask our team how you may qualify.

How much does it cost to bank my stem cells?

The cost of our services at Personalized Stem Cells varies depending on the specific treatment plan and stem cell banking options you choose.

Here are the general starting points for PSC services:

  • StemPreserve: Starting at $2,500 plus an annual banking fee.
  • StemReady: Prices begin at $12,500, which includes preparation of cells for immediate use.

These are your initial costs and do not include any additional fees that your doctor may charge to perform the lipoaspiration or treatment. For a detailed breakdown and to discuss payment options, please contact our customer service team. We're committed to providing transparent and comprehensive pricing information.

How can I get started with banking my stem cells at PSC?

Getting started with stem cell banking at PSC is easy. Simply schedule a consultation through our website or contact our team directly. We’ll guide you through the entire process, from the initial collection of your cells to their long-term storage, ensuring you have all the information you need to make an informed decision. Schedule a consultation here.

What kind of research supports the effectiveness of PSC's stem cell therapies?

PSC’s cell therapies are currently being investigated through formal FDA clinical trials with leading scientists and institutions. PSC has completed its first safety and efficacy study and submitted the findings to the FDA. Until formal FDA approval is obtained, PSC cannot make specific claims about this therapy. However, our initial safety and efficacy study is available upon request and has been published in a peer-reviewed journal.

How does PSC ensure the safety and quality of stored stem cells?

PSC adheres to stringent FDA guidelines to guarantee the safety and quality of your stored stem cells. Our state-of-the-art lab utilizes advanced processing techniques to ensure that your cells are preserved at the highest standards. Every batch of stem cells is tested for sterility and purity.

Have a specific question? Explore our detailed FAQ page to find a specific answer.

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